FAQ

FAQ Content for Your Store

1. What is the process for purchasing original artwork?
Once you find a piece you’d like to purchase, simply add it to your cart and proceed to checkout. After payment is processed, we’ll carefully package your artwork and ship it. You will receive a tracking number once your order is on its way.

2. How can I be sure the artwork is authentic?
All our original artworks come with a certificate of authenticity and are signed by the artist. We take pride in offering genuine pieces with a verified provenance.

3. Do you offer custom artwork or commissions?
Yes, we do offer custom commissions. Please contact us via our Contact page with your ideas and requirements, and we’ll be happy to discuss details and pricing with you.

4. What payment methods do you accept?
We accept major credit cards through Shopify Payments, as well as PayPal. You can choose the method that best suits you during checkout.

5. Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times will vary depending on your location. Detailed shipping information is provided during the checkout process.

6. How is the artwork packaged and shipped?
Each artwork is carefully packaged with protective materials to ensure it reaches you in pristine condition. For fragile items, extra precautions are taken. You’ll be provided with a tracking number once your order is shipped.

7. What is your return policy for original artworks?
Due to the unique nature of original artworks, all sales are final. However, if your artwork arrives damaged, please contact us immediately so we can resolve the issue.

8. How can I purchase accessories from your store?
Our Accessories section features items such as apparel, prints, and other art-inspired merchandise. Simply browse that section, add items to your cart, and proceed to checkout.

9. Are there care instructions for the artwork and accessories?
Yes, we include care instructions with each purchase. For artworks, we recommend proper framing and avoiding direct sunlight. For apparel and other accessories, standard care guidelines apply (e.g., machine wash on gentle cycle).

10. Can I purchase gift cards for your store?
At the moment, we do not offer gift cards. Stay tuned for future updates, as we may introduce this option later.

11. Do you offer any discounts or promotions?
We occasionally run promotions and discounts. To stay updated, subscribe to our newsletter or follow us on social media.

12. How can I contact you if I have more questions?
If you have any additional questions, please visit our Contact page or email us directly. We are here to help and ensure your shopping experience is smooth.